The PST file is located in the %localappdata%\Microsoft\Outlook folder. Click Browse to choose the PST file in question. You may also refer: How to find or locate SCANPST.exe. ![]() Exit Outlook and run the SCANPST.EXE program located in the C:\Program Files\Microsoft Office > Officexx or C:\Program Files(x86)\Microsoft Office > Officexx installation directory. You can use the Inbox Repair Tool (Scanpst.exe) to scan and repair your damaged Outlook data file. Unfortunately, PST files are prone to damage if not stored and handled carefully, leading to the “Cannot Start Microsoft Office Outlook” error. Outlook stores all your mail items, such as messages, attachments, contacts, meetings, events, contacts, tasks, etc. You must check all add-ins as there could be more than one add-in leading to the error message in Outlook. Repeat the steps until you find the faulty or damaged add-in and remove it. If that’s the case, you must identify the faulty add-in and remove it from Outlook.įor this, you can enable one add-in at a time via File > Options > Add-ins and restart Outlook. If Outlook starts without the “cannot start Microsoft Office Outlook” error message, one of your add-ins is likely causing the error. Uncheck the add-in checkbox and click OK. Once in Safe Mode, go to File > Options > Add-ins. You may see a prompt to enter the password. Press Windows + R keys, type Outlook.exe /safe, and press the Enter key or click OK. It runs Outlook with a limited set of features to help troubleshoot issues and errors, such as “Cannot Start Microsoft Office Outlook.” If the error is caused by a faulty or damaged add-in, this can help confirm. Outlook in Safe Mode does not load any add-ins that are installed in your client. **Solutions to Resolve Cannot Start Microsoft Office Outlook Error**įollow the solutions discussed below to troubleshoot and fix the “Cannot start Microsoft Office Outlook” error. Outlook conflicts with other apps on the system, such as antivirus. System crash or abrupt system shutdown while you were using Outlook. The damage to your Outlook profile and Outlook data file may occur due to one or more of the following reasons: The cause of such errors is usually a damaged, inconsistent, or corrupt Outlook profile or PST file. **Reasons for Cannot Start Microsoft Office Outlook Problem** This guide will also help you restore access to your Outlook account and emails. You can follow the solutions discussed in this article to troubleshoot and fix the error. ![]() Errors have been detected in the file C:\.\Filename.pst.”* The information store could not be opened.”* You may also encounter other similar errors, such as: The file C:\….\FileName.pst cannot be opened.”* The complete error message reads as follows: You may encounter the ( ) while opening the Microsoft Outlook client on your Windows PC or laptop. Although Microsoft Outlook is one of the best and most robust email clients, it has its fair share of bugs and is susceptible to errors when there’s an issue with the application, profile, or data file (.pst).
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